Identified - Today, we received notification from the DOT regarding their updated procedure for delivering FMCSA L&I files which impacts carrier authority status as shown in the SaferWatch system. We're reaching out to inform you that this new process will result in delays to certain information we typically provide to you.
The DOT's new process for delivering FMCSA L&I files means we'll have a delay in processing DOT reported data. This might result in a delay of around 14-15 hours in updating our system with the latest information.
We're working closely with the FMCSA to continually improve how information is provided to you. Your patience and understanding are appreciated as we navigate the DOT’s new process.
Apr 26, 2024 - 17:22 MDT
Resolved -
This incident has been resolved. Our team is catching up on the queue.
Apr 24, 13:22 MDT
Investigating -
Some RMIS customers may see a delay with updates on certification status. Our team is aware and working to resolve as quickly as possible.
Apr 24, 12:09 MDT
Resolved -
This incident has been resolved.
Apr 19, 16:32 MDT
Investigating -
RMIS has detected a problem with the data received from FMCSA today. As a safety precaution for you, the team has stopped the data import. Until this is resolved, status information for RMIS carriers could show as "not available” in RMIS but “active” on SAFER. We are actively working on correcting this data as quickly as possible to minimize impact on your business.
Apr 19, 09:10 MDT
Resolved -
This incident has been resolved.
Apr 18, 15:56 MDT
Investigating -
The team continues to work with the vendor to resolve this issue as quickly as possible.
Apr 18, 11:20 MDT
Update -
We are aware that some customers may still be experiencing slowness. Our team is continuing to work with the vendor to resolve this issue.
Apr 18, 10:25 MDT
Monitoring -
Load posts are now showing in search results as normal. Customers may still experience some slowness while performing load searches. Our team is continuing to work with the vendor.
Apr 18, 08:14 MDT
Investigating -
We are aware that, due to an ongoing vendor issue, loads posted will be delayed from showing in search results on the Load Board. Customers may also experience slowness while performing load searches. Out team is actively engaged with the vendor to resolve this issue as quickly as possible.
Apr 18, 07:41 MDT
Resolved -
This incident has been resolved.
Apr 17, 10:45 MDT
Monitoring -
A fix has been implemented and we are monitoring results.
Apr 17, 09:14 MDT
Investigating -
We are aware that customers are currently experiencing slowness while using the load board and delays in loads posting. We are working to resolve as quickly as possible.
Apr 17, 06:44 MDT