Identified - The Rate Analysis reports is currently accurate as of July 3. We are working on restoring historical data.
Jul 07, 2025 - 09:26 MDT
Investigating - We are currently investigating an unexpected increase in the number of Rate Analysis reports that began on June 10. Our team is actively working to determine the root cause and restore accurate data as quickly as possible.
Jul 01, 2025 - 09:38 MDT
Resolved -
This incident has been resolved.
Jul 2, 11:16 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 2, 08:28 MDT
Identified -
The issue has been identified and a fix is being implemented.
Jul 2, 07:41 MDT
Monitoring -
If the error persists, try the following steps to resolve the error: - Clear cache & cookies for "All time" (not just 24hrs, 7 days etc) - Close browser windows - Login via Truckstop.com --> Login --> Load Board (instead of using a bookmarked/favorited page)
Jul 2, 07:20 MDT
Investigating -
We are aware that some customers are receiving an error message when trying to log into the load board. The team is actively working to resolve as quickly as possible.
Jul 2, 06:49 MDT
Resolved -
This incident has been resolved.
Jul 2, 11:08 MDT
Investigating -
Due to delays in receiving the FMCSA data, customers who are signed up for Saferwatch alerts and marketing emails will be delayed. Our system is currently processing the data, and updates will be sent as soon as they are available.
Jul 2, 08:47 MDT
Resolved -
This incident has been resolved.
Jun 30, 13:20 MDT
Update -
We have received the FMCSA’s March SMS data and successfully published it to RMIS. Please note that Saferwatch has not yet been updated with the March data. April’s SMS data is not yet available. According to the FMCSA, their target moving forward is to release monthly SMS data by the 15th of each month. We will continue to provide updates as new data becomes available.
May 5, 10:55 MDT
Investigating -
Updated CSA scores and SMS measures are currently delayed due to data set issues from FMCSA. We are working closely with the FMCSA and are reviewing the FMCSA's latest update of missing files to begin our CSA calculation process and promptly update RMIS and SaferWatch. We appreciate your patience during this delay.
Apr 18, 13:29 MDT