Truckstop Status

All Systems Operational

FREIGHT Operational
Loadboard Operational
Mobile Operational
Risk Factors Operational
PAYMENTS Operational
Factoring Operational
RATES Operational
Rate Analysis Operational
Ratemate Operational
Rate Insights Operational
TMS Operational
ITS Dispatch Operational
COMPLIANCE Operational
RMIS Operational
Onboarding Operational
SaferWatch Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 28, 2026

No incidents reported today.

Aug 27, 2026
Resolved - The FMCSA has provided an updated file and it has been processed.
Aug 27, 14:10 MDT
Monitoring - Census data from the FMCSA has not updated in the past 3 days. We're in touch with them and will resume processing as soon as an updated file is available. We'll continue to post updates here as we learn more.
Aug 27, 09:34 MDT
Resolved - This incident has been resolved.
Aug 27, 13:46 MDT
Investigating - We are aware there is currently an issue and some customers might be unable to select the "More Load Options" when posting a load. The team is investigating and looking to resolve as quickly as possible.
Aug 27, 11:03 MDT
Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026
Resolved - The planned ingestion for the FMCSA Census changes are complete.
Aug 24, 11:50 MDT
Identified - FMCSA has released a new Census file that retains the changes made earlier this week. Beginning at 5pm MT today, we're processing that update to keep our data in sync with FMCSA's. You can expect an unusually high volume of carrier changes, with elevated activity continuing through the weekend. Depending on your business rules, some carriers may be decertified. No action is needed on your part.
Aug 21, 15:12 MDT
Investigating - For RMIS Customers: We've identified an unusually large number of changes in yesterday's Motus file, including some that appear unintentional — for example, a large number of records where data in a specific field is now blank. As a result, we've paused ingestion of Census data while we investigate.
We are in contact with the FMCSA to confirm whether these changes are accurate. They've confirmed they're investigating on their end as well. We'll continue to post updates as we learn more.

Aug 18, 10:37 MDT
Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026
Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026
Resolved - The planned ingestion for the changes that the FMCSA confirmed was accurate and completed.
Aug 18, 10:36 MDT
Monitoring - For RMIS customeres: FMCSA processed a large, intentional update to Census carrier data today, resulting in more carrier data changes than usual in RMIS monitoring. FMCSA confirmed the change directly and told us it was not an error. Most affected records are inactive carriers, though you may notice somewhat more activity on carriers you actively monitor. Additional updates may follow, and we will provide updates as we receive them.
Aug 14, 15:14 MDT
Aug 17, 2026
Resolved - This incident has been resolved.
Aug 17, 11:40 MDT
Monitoring - The ingestion is complete and we have turned Motus data updates back on for most carriers within Truckstop’s RMIS.
For a small number of carriers, Motus has cases where more than one active DOT number shares the same MC number, making it unreliable to determine which carrier record an update belongs to. We've reported this to the FMCSA and are not displaying any updated Motus data those carriers until it's has been resolved by the FMCSA. We will continue to provide updates.

Jul 7, 17:01 MDT
Update - The Motus data import into RMIS has completed. We are now working through applying that data to carrier records in RMIS, which will continue over the next several hours. Going forward, any new data received will process through the system in real time.
We will continue to provide updates as we progress.

Jul 7, 11:22 MDT
Identified - We have begun ingesting Motus data into RMIS and are seeing some anomalies that we are investigating. We will continue to provide updates as we progress on a full solution.
Jun 26, 08:39 MDT
Investigating - The SAFER company snapshot has been updated with a number of brand new Operating Authority Statuses, resulting in a many carriers being decertified in RMIS. We are working with FMCSA to confirm this change. In the meantime, we are reverting any carriers that were updated back to the status they had before. Once we have confirmation from the FMCSA, we will adjust appropriately to reflect the latest accurate Operating Authority Status information.
Jun 12, 16:47 MDT
Resolved - This incident has been resolved.
Aug 17, 11:39 MDT
Identified - We are in communication with the FMCSA daily about the missing L&I and new authority data. They are working to restore the regular data updates, but have not yet provided a timeline for when we can expect that. As soon as the data becomes available again, we will update our systems promptly. We appreciate your patience and will provide further updates here as needed.
May 28, 15:16 MDT
Update - We are continuing to wait for an update from the FMCSA regarding the data freeze. We appreciate your patience and will provide updates here as we receive them.
May 22, 08:52 MDT
Investigating - For RMIS and SaferWatch customers: The FMCSA is currently transitioning to Motus and has temporarily paused updates to L&I data, as well as the addition of new authorities to the Census file.

During this freeze, customers should not expect to see updates to L&I data or newly added authorities reflected in our platform. The FMCSA anticipates lifting the freeze on May 19, 2026.

As soon as the data becomes available again, we will update our systems promptly. We appreciate your patience and will provide further updates here as needed.

May 18, 11:32 MDT
Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026