Truckstop Status
Monitoring - For RMIS customeres: FMCSA processed a large, intentional update to Census carrier data today, resulting in more carrier data changes than usual in RMIS monitoring. FMCSA confirmed the change directly and told us it was not an error. Most affected records are inactive carriers, though you may notice somewhat more activity on carriers you actively monitor. Additional updates may follow, and we will provide updates as we receive them.
Aug 14, 2026 - 15:14 MDT
Monitoring - The ingestion is complete and we have turned Motus data updates back on for most carriers within Truckstop’s RMIS.
For a small number of carriers, Motus has cases where more than one active DOT number shares the same MC number, making it unreliable to determine which carrier record an update belongs to. We've reported this to the FMCSA and are not displaying any updated Motus data those carriers until it's has been resolved by the FMCSA. We will continue to provide updates.

Jul 07, 2026 - 17:01 MDT
Update - The Motus data import into RMIS has completed. We are now working through applying that data to carrier records in RMIS, which will continue over the next several hours. Going forward, any new data received will process through the system in real time.
We will continue to provide updates as we progress.

Jul 07, 2026 - 11:22 MDT
Identified - We have begun ingesting Motus data into RMIS and are seeing some anomalies that we are investigating. We will continue to provide updates as we progress on a full solution.
Jun 26, 2026 - 08:39 MDT
Investigating - The SAFER company snapshot has been updated with a number of brand new Operating Authority Statuses, resulting in a many carriers being decertified in RMIS. We are working with FMCSA to confirm this change. In the meantime, we are reverting any carriers that were updated back to the status they had before. Once we have confirmation from the FMCSA, we will adjust appropriately to reflect the latest accurate Operating Authority Status information.
Jun 12, 2026 - 16:47 MDT
Identified - We are in communication with the FMCSA daily about the missing L&I and new authority data. They are working to restore the regular data updates, but have not yet provided a timeline for when we can expect that. As soon as the data becomes available again, we will update our systems promptly. We appreciate your patience and will provide further updates here as needed.
May 28, 2026 - 15:16 MDT
Update - We are continuing to wait for an update from the FMCSA regarding the data freeze. We appreciate your patience and will provide updates here as we receive them.
May 22, 2026 - 08:52 MDT
Investigating - For RMIS and SaferWatch customers: The FMCSA is currently transitioning to Motus and has temporarily paused updates to L&I data, as well as the addition of new authorities to the Census file.

During this freeze, customers should not expect to see updates to L&I data or newly added authorities reflected in our platform. The FMCSA anticipates lifting the freeze on May 19, 2026.

As soon as the data becomes available again, we will update our systems promptly. We appreciate your patience and will provide further updates here as needed.

May 18, 2026 - 11:32 MDT
FREIGHT Operational
Loadboard Operational
Mobile Operational
Risk Factors Operational
PAYMENTS Operational
Factoring Operational
RATES Operational
Rate Analysis Operational
Ratemate Operational
Rate Insights Operational
TMS Operational
ITS Dispatch Operational
COMPLIANCE Operational
RMIS Operational
Onboarding Operational
SaferWatch Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 16, 2026

No incidents reported today.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Unresolved incident: RMIS: FMCSA data update.

Aug 13, 2026

Resolved - We have resolved the incident of customers experiencing issues accessing load board menu items. If you are still experiencing issues, please perform a hard refresh (Ctrl + F5) on your web browser.
Aug 13, 10:23 MDT
Resolved - This incident has been resolved.
Aug 13, 08:13 MDT
Identified - The issue has been identified and a fix has been implemented. If you are still experiencing issues, a hard refresh (Ctrl + F5) will help resolve the issue in most cases
Aug 13, 07:30 MDT
Investigating - We are investigating reports of some customers experiencing issues accessing load board menu items. The team is working to resolve this as soon as possible.
Aug 13, 07:19 MDT

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Resolved - This incident has been resolved.
Aug 11, 10:03 MDT
Identified - The issue has been identified and a fix is being implemented.
Aug 11, 08:52 MDT
Investigating - We are investigating reports of some customers experiencing issues when accessing Truck Posting. Affected users may encounter a blank white screen, delayed page loading, or difficulty completing the truck post. The team is working to resolve this as soon as possible
Aug 11, 08:43 MDT

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.