Investigating - For RMIS customers: The FMCSA has introduced a large number of changes in their latest Census file. Out of caution, we're pausing ingestion of this data while we validate the changes before applying them. We'll provide updates as we learn more.
Sep 04, 2026 - 15:47 MDT
Resolved -
This incident has been resolved.
Aug 28, 11:10 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 28, 09:47 MDT
Identified -
We are aware of an issue affecting Van/Reefer Board Pro and Sonar Insights customers. Rate and market data is currently unavailable, causing those fields to display as N/A. Load search remains available. We are actively working with the vendor to restore the data feed and will provide updates as they become available.
Aug 28, 09:41 MDT
Resolved -
The FMCSA has provided an updated file and it has been processed.
Aug 27, 14:10 MDT
Monitoring -
Census data from the FMCSA has not updated in the past 3 days. We're in touch with them and will resume processing as soon as an updated file is available. We'll continue to post updates here as we learn more.
Aug 27, 09:34 MDT
Resolved -
This incident has been resolved.
Aug 27, 13:46 MDT
Investigating -
We are aware there is currently an issue and some customers might be unable to select the "More Load Options" when posting a load. The team is investigating and looking to resolve as quickly as possible.
Aug 27, 11:03 MDT