Truckstop Status

All Systems Operational

FREIGHT Operational

Loadboard Operational

Mobile Operational

PAYMENTS Operational

Factoring Operational

RATES Operational

Rate Analysis Operational

Ratemate Operational

Rate Insights Operational

TMS Operational

ITS Dispatch Operational

COMPLIANCE Operational

RMIS Operational

Onboarding Operational

SaferWatch Operational

FreightFriend Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

Fuel Desk and Load Details Delays

Resolved - This incident has been resolved.
Nov 20, 07:15 MST

Investigating - We are aware that some customers are experiencing slowness when using the Fuel Desk and Load Details summary features due to a vendor issue. The team is working with the vendor to resolve this issue as quickly as possible.
Nov 19, 11:07 MST

Nov 19, 2024

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

Load Board Login Issues: SMS Authentication

Resolved - This incident has been resolved.
Nov 12, 07:26 MST

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 12, 07:01 MST

Investigating - We are aware that some customers may not be receiving their authentication codes via SMS as expected due to a vendor issue. Our team is actively investigating the issue and working to resolve it as quickly as possible.
Nov 12, 06:54 MST

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

Load Board Login Issues

Resolved - This incident has been resolved.
Nov 8, 08:45 MST

Investigating - We are aware that some customers are experiencing slowness and error messages when attempting to login to the Truckstop Load Board and Truckstop Go mobile app. Our team is aware of the issue and is working to resolve it.
Nov 7, 08:35 MST

Nov 7, 2024

Nov 6, 2024

QuickBooks Processing Delay

Resolved - This incident has been resolved.
Nov 6, 15:53 MST

Investigating - We are currently experiencing a delay in QuickBooks due to a recent software update. Rest assured, all ACH payments will be processed today as planned. However, please be aware that funding may not appear in your account until tomorrow morning. We appreciate your patience as we work through this issue and ensure that your payments reach you as quickly as possible.
Nov 6, 11:12 MST