Update - We are aware that this issue has escalated so that some customers may receive an Error 505 message when attempting to login to our products. We are continuing to work with the vendor to resolve the issue as quickly as possible.
Jun 10, 2025 - 13:57 MDT
Investigating - Due to a vendor outage, we are currently unable to update customer accounts including new users, purchasing new services, or suspending/cancelling accounts. We are working with the vendor to resolve as quickly as possible.
Customer log-in or usage of the load board is not impacted by this outage.
Jun 10, 2025 - 08:10 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 2025 - 08:00 MDT
Scheduled - Rate Analysis will be undergoing planned maintenance on Tuesday, June 10th starting at 9:00 am CT through 11:00 pm CT. Users may experience issues running bulk rate requests resulting in delays completing the requests.
Jun 10, 202508:00-22:00 MDT
Update - We have received the FMCSA’s March SMS data and successfully published it to RMIS. Please note that Saferwatch has not yet been updated with the March data. April’s SMS data is not yet available. According to the FMCSA, their target moving forward is to release monthly SMS data by the 15th of each month. We will continue to provide updates as new data becomes available.
May 05, 2025 - 10:55 MDT
Investigating - Updated CSA scores and SMS measures are currently delayed due to data set issues from FMCSA. We are working closely with the FMCSA and are reviewing the FMCSA's latest update of missing files to begin our CSA calculation process and promptly update RMIS and SaferWatch. We appreciate your patience during this delay.
Apr 18, 2025 - 13:29 MDT
Completed -
The scheduled maintenance has been completed.
Jun 9, 16:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 15:00 MDT
Scheduled -
Rate Analysis will be undergoing planned maintenance on Monday, June 9 for approximately 1 hour. Customers may experience issues running bulk rate requests during this time.
Jun 9, 14:56 MDT
Completed -
The scheduled maintenance has been completed.
Jun 6, 17:15 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 16:15 MDT
Scheduled -
Rate Analysis will be undergoing planned maintenance on Friday, June 6 for approximately 1 hour. Customers may experience issues running bulk rate requests during this time.
Jun 6, 16:13 MDT
Completed -
The scheduled maintenance has been completed.
Jun 4, 16:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 15:00 MDT
Scheduled -
Rate Analysis will be undergoing planned maintenance on Wednesday, June 4th starting at 4:00 pm CT through 5:00 pm CT. Users may experience issues running bulk rate requests resulting in failed requests. Users should submit bulk rate requests outside this maintenance period.
Jun 4, 08:12 MDT
Resolved -
This incident has been resolved.
Jun 2, 17:55 MDT
Investigating -
We’re aware that some customers may encounter delays or a spinning wheel when attempting to use the Hot Prospects tool in the Load Board. Our team is actively working to resolve the issue and will provide updates as soon as possible.
Jun 2, 08:06 MDT
Completed -
The scheduled maintenance has been completed.
May 30, 16:00 MDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 08:00 MDT
Scheduled -
Rate Analysis will be undergoing planned maintenance on Friday, May 30th starting at 9:00 am CT through 5:00 pm CT. Users may experience issues running bulk rate requests resulting in delays completing the requests.
May 30, 07:25 MDT
Resolved -
This incident has been resolved.
May 27, 08:45 MDT
Investigating -
We are aware that some customers may be experiencing issues with posting loads via integration to the Loadboard. Our team is actively working to resolve this issue.
May 22, 09:07 MDT
Resolved -
This incident has been resolved.
May 27, 08:41 MDT
Investigating -
Truckstop Go is currently unavailable for download on the Google Play Store. We recommend that Android users do not uninstall the app at this time, as it cannot be re-downloaded until availability is restored.
Our team is actively working with Google to resolve the issue and restore our account so the app can be republished. We’ll provide updates as soon as we have more information.
May 20, 07:13 MDT