Load Post and Search Slowness

Incident Report for Truckstop

Resolved

This incident has been resolved.

Posted Apr 18, 2024 - 15:56 MDT

Investigating

The team continues to work with the vendor to resolve this issue as quickly as possible.

Posted Apr 18, 2024 - 11:20 MDT

Update

We are aware that some customers may still be experiencing slowness. Our team is continuing to work with the vendor to resolve this issue.

Posted Apr 18, 2024 - 10:25 MDT

Monitoring

Load posts are now showing in search results as normal. Customers may still experience some slowness while performing load searches. Our team is continuing to work with the vendor.

Posted Apr 18, 2024 - 08:14 MDT

Investigating

We are aware that, due to an ongoing vendor issue, loads posted will be delayed from showing in search results on the Load Board. Customers may also experience slowness while performing load searches. Out team is actively engaged with the vendor to resolve this issue as quickly as possible.

Posted Apr 18, 2024 - 07:41 MDT

This incident affected: FREIGHT (Loadboard).